How to Get NTSA Smart Driving License in Kenya (Apply on TIMS portal)

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What is a smart card driving License?

A Smart Driving license is a kind of license that is technology ready. It comes with a chip that contains a driver’s details like accidents caused, years of driving, vehicle driven e.t.c. It replaces the old driving license that we are used to. It was introduced by Kenya’s National Transport and Safety Board (NTSA)

How to register for any account at NTSA TIMS portal

We had earlier provided a procedure on how to create an account at NTSA TIMS portal. You can check NTSA TIMS Registration procedure.

How to get new smart driving License in Kenya

Before you begin applying for a smart driving license in Kenya be sure to have copies of the following details ID number, phone number, KRA PIN, Ksh 3100 in your mpesa. Now let’s get started;

Visit NTSA Tims portal sign in page or register if you do not have an account. If your account login details are not correct Go to NTSA Likoni Office (we advise this branch because it is not overcrowded. It is located in Likoni Road, Nairobi)
At the login page, enter your id number as the username and password you used when you created your account.
Click Get Code
A Verification Code will be sent to your phone number. Enter the code and click sign in.
Click on Driving License Tab
Click on Apply for Smart DL. If all your details are correct, click the next button at the bottom of the page.
Click Pay Button
You will be redirected to the payment page. Select your payment method, pay, and click the complete button
After clicking the complete button you will be redirected to a page with your invoice. Click the print button and then click save to download a pdf of the invoice for security and reference purposes.
After downloading, go back to the web page and click the Submit button
Select collection location and book the date when your Biometrics will be taken. Green indicates available booking time and date while red indicates that booking time is not available on that date.)

You are done with the application process. You can always reschedule the booking time. Below is a video that illustrates how to apply if you did not understand the procedure above.

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Home » How to » How to Get NTSA Smart Driving License in Kenya (Apply on TIMS portal)

How to Get NTSA Smart Driving License in Kenya (Apply on TIMS portal)

Last updated on: March 3, 2022 by Kenyayote Reporter 38 Comments

This is a guide on how to apply for NTSA smart driving license via TIMS Online portal and get it quickly in Kenya. The license is commonly referred to as the new generation driving license.

How to Get NTSA Smart Driving License in Kenya Quickly (Apply on TIMS portal)

Guide on How to Get NTSA Smart Card Driving License in Kenya Quickly and Applying on TIMS portal/Photo

What is a smart card driving License?

How to register for any account at NTSA TIMS portal

We had earlier provided a procedure on how to create an account at NTSA TIMS portal. You can check NTSA TIMS Registration procedure.

How to get new smart driving License in Kenya

Before you begin applying for a smart driving license in Kenya be sure to have copies of the following details ID number, phone number, KRA PIN, Ksh 3100 in your mpesa. Now let’s get started;

Visit NTSA Tims portal sign in page or register if you do not have an account. If your account login details are not correct Go to NTSA Likoni Office (we advise this branch because it is not overcrowded. It is located in Likoni Road, Nairobi)

At the login page, enter your id number as the username and password you used when you created your account.

Click Get Code

A Verification Code will be sent to your phone number. Enter the code and click sign in.

Click on Driving License Tab

Click on Apply for Smart DL. If all your details are correct, click the next button at the bottom of the page.

Click Pay Button

You will be redirected to the payment page. Select your payment method, pay, and click the complete button

After clicking the complete button you will be redirected to a page with your invoice. Click the print button and then click save to download a pdf of the invoice for security and reference purposes.

After downloading, go back to the web page and click the Submit button

Select collection location and book the date when your Biometrics will be taken. Green indicates available booking time and date while red indicates that booking time is not available on that date.)

You are done with the application process. You can always reschedule the booking time. Below is a video that illustrates how to apply if you did not understand the procedure above.

UPDATE: To get a smart license, you are required to book an appointment with NTSA to be served without much queuing. An SMS will be sent to you when your appointment time or day is ready. To book an appointment just log in to your account and click SmartDL appointment.

How long does it take to get smart driving license

It takes about 3 weeks to get your smart driving license after your biometrics have been taken. However, as systems improve the waiting period should have significantly reduced (this waiting period is based on the day this post was published).

Where to Resolve NTSA TIMS login or Activation issues (step 2)

Visit Upperhill NTSA Headquarters and go to Counter 7 where TIMS issues are solved. Be sure to carry you’re a copy of your parent’s ID, your ID, and KRA pin for activation of your account. However, if you are details are okay go to the step above.

Be sure to carry some lunch (money) as the queues there are long.

NTSA Tims Login errors and Solutions (step 3)

The most common kind of error when you are login to the NTSA TIMS account is “User not found or the user doesn’t have a registered mobile number or login error”

Possible Cause of error: Replacement of ID. If you replace your ID, your serial number changes.

Solution: Follow STEP 2

If you are getting error on connection kindly try using another browser like internet explore

If you KRA pin is not being recognized kindly contact KRA for help.

Will the Old Driving License still be used?

Yes, The old driving license will still be in use until 80% of the drivers have acquired the Smart Driving License.

For more driving tutorials, guides and tips join our YouTube channel: Kenyayote Driving

For those asking in the comment section, here is how to download an interim driving license.

Lastly, do you have any question about this post or something else? We are responding. Ask us a question or register to join a community of 235k+ members that receive latest education news.

Ask us any Question OR Register to get latest education news

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NTSA Kenya tims registration procedure

NTSA TIMS Registration procedure: NTSA Kenya Ecitizen, Sacco Portal, PSV, Inspection

NTSA Interim driving license generate portal

How to get NTSA Interim Driving License

NTSA Tims Provisional Driving License (PDL) application procedur

TIMS NTSA Provisional Driving Licenses (PDL) Application Guide

Category: How to

Reader Interactions

Comments

Henry Barasa

July 9, 2022 at 2:07 pm

Hi my licence is ABCEI MEANS AM ALLOWED TO DRIVE WHICH VEHICLE

Wambui

May 6, 2022 at 2:57 pm

Hi, i have the old driving license and i want the smart dl , what’s the procedure

Kenyayote Support

May 6, 2022 at 5:52 pm

Login to the NTSA TIMS portal, if your DL details have been correctly migrated to the TIMS portal then apply for smart DL.

Ezra Nyaigoti

August 22, 2022 at 12:45 pm

How much is the smart DL

Samwel Mbugua Kimani

October 21, 2021 at 1:53 pm

My Driving License has not come out and those who applied after me have received theirs I applied on June 9 at kibra

Ace

October 20, 2021 at 2:59 pm

just relog into your tims account and reschedule….its fast easy and straight forward

Andrew

August 10, 2021 at 9:48 am

What should you do if you want to renew a PDL?

Kenyayote Support

August 12, 2021 at 5:12 pm

We have responded to a similar question here: https://kenyayote.com/ask/5859/how-do-i-renew-my-pdl-via-ntsa-tims?show=5859#q5859

Blue

July 14, 2021 at 11:19 pm

Hey, how do I reschedule a booking I missed?

Peter Kinoti

June 23, 2021 at 2:37 pm

What if the phone number that are appearing on my account not mine and the code that are being sent to me I can’t see it

Kenyayote Support

June 24, 2021 at 4:45 pm

You have change to the phone number to receive the code

Gavin Oluoch

February 24, 2021 at 6:19 pm

if i lost my older booklet dl,can iapply direct for smart dl,without paying for the renewals fee

BENTAH NASIMIYU

February 16, 2021 at 10:54 am

MY INTERIM LICENCE

Daneil

February 10, 2021 at 11:16 pm

I have34 years as a driver I should go for driving chool again?

John Owino Omware

January 8, 2021 at 10:45 pm

Nilifanya driving last year but one na sijaaply smart card ..nauliza ka naeza apply now?

Tulsi

December 8, 2020 at 8:28 pm

How to apply for interim driving licence through Tims

Victor

November 27, 2021 at 8:42 am

Im asking the same but I think interim aiko nower days nikama unaapply dl direct ama

Jacinta Ndinda Muindi

October 10, 2020 at 11:17 am

Can book for my DL again

Coz I missed the appointment date?

Ace

October 20, 2021 at 3:00 pm

Yes you can

Felix

September 20, 2020 at 10:50 am

kindly help.I registered my account with ecitizen website and afterwards I created a tims account.Now whenever I try to register for smart DL in TIMS account I always get error.The cyber man told me my data from ecitizen haven’t been transferred to TIMS account.How can I transfer my data from ecitizen to my TIMS account? or do I have to visit the NTSA offices?

Kenyayote Support

September 23, 2020 at 7:38 am

Which error are you getting?

Marko Kyende Josiah

October 18, 2020 at 11:06 pm

Is my driving license ready

Oluoch David

September 4, 2020 at 3:39 pm

How can I obtain driving license for a motorbike

Joash Randa

April 25, 2020 at 12:21 am

I have already registered tims acount what next?

Geoffrey Nyambane Paul

December 3, 2019 at 10:56 pm

If i took B1,B2 and C1 ,can they reflect on my one smart DL?

Ace

October 20, 2021 at 3:08 pm

Yes,the new smart DL features the different classes….they’ll be integrated as per the classes. Eg A,B….

Joseph

October 20, 2019 at 7:07 pm

naeza book smart card driving license kwa cyber cafe

Elvis Nyakang’i

October 22, 2019 at 9:05 am

Yes, the most important thing is you remember you TIMS login details.

Benson Mwangi Mwaniki

September 30, 2019 at 6:48 pm

driving licence

Ace

October 20, 2021 at 3:06 pm

What about the driving licence?

Ammon

August 10, 2019 at 11:26 am

Kufungua TIMS account noma!!!!!saidieni bana

Moses

July 9, 2019 at 5:55 pm

I accidentally wrote Kakamega as my DTU instead of Nairobi.

How can you help to change it

Ace

October 20, 2021 at 3:04 pm

As long as you havent applied for the interim that can be changed

Ima

May 21, 2019 at 10:36 am

Is it a must you apply for an Interim license first? Can you just apply for the Smart DL direct from passing your driving test?

Ace

October 20, 2021 at 3:03 pm

Yes its a must, the system is set in such a way that the step cannot be skipped

Evans Odhiambo Okoto

April 8, 2019 at 5:14 pm

my interim licence please

Collins Kipkosgei

March 21, 2019 at 7:46 pm

mbona Tims account imekataa kufunguka n test nilipita

Ace

October 20, 2021 at 3:02 pm

Reconfirm your password, username and ensure the code you are also getting is correctly entered

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How to Get NTSA Smart Driving License in Kenya (Apply on TIMS portal)

EASY! How to Get NTSA Smart Driving License in Kenya (Apply on TIMS portal)

How to Get NTSA Smart Driving License in Kenya (Apply on TIMS portal)

EASY! How to Get NTSA Smart Driving License in Kenya (Apply on TIMS portal)

This is a guide on how to apply for NTSA smart driving license via TIMS Online portal and get it quickly in Kenya. The license is commonly referred to as the new generation driving license.

EASY! How to Get NTSA Smart Driving License in Kenya (Apply on TIMS portal)

Guide on How to Get NTSA Smart Card Driving License in Kenya Quickly and Applying on TIMS portal/Photo

What is a smart card driving License?

How to register for any account at NTSA TIMS portal

We had earlier provided a procedure on how to create an account at NTSA TIMS portal. You can check NTSA TIMS Registration procedure.

How to get new smart driving License in Kenya

Before you begin applying for a smart driving license in Kenya be sure to have copies of the following details ID number, phone number, KRA PIN, Ksh 3100 in your mpesa. Now let’s get started;

At the login page, enter your id number as the username and password you used when you created your account.

Click Get Code

A Verification Code will be sent to your phone number. Enter the code and click sign in.

Click on Driving License Tab

Click on Apply for Smart DL. If all your details are correct, click the next button at the bottom of the page.

Click Pay Button

You will be redirected to the payment page. Select your payment method, pay, and click the complete button

After clicking the complete button you will be redirected to a page with your invoice. Click the print button and then click save to download a pdf of the invoice for security and reference purposes.

After downloading, go back to the web page and click the Submit button

Select collection location and book the date when your Biometrics will be taken. Green indicates available booking time and date while red indicates that booking time is not available on that date.)

You are done with the application process. You can always reschedule the booking time. Below is a video that illustrates how to apply if you did not understand the procedure above.

How long does it take to get smart driving license

Where to Resolve NTSA TIMS login or Activation issues (step 2)

Be sure to carry some lunch (money) as the queues there are long.

NTSA Tims Login errors and Solutions (step 3)

The most common kind of error when you are login to the NTSA TIMS account is “User not found or the user doesn’t have a registered mobile number or login error”

Possible Cause of error: Replacement of ID. If you replace your ID, your serial number changes.

Solution: Follow STEP 2

If you are getting error on connection kindly try using another browser like internet explore

If you KRA pin is not being recognized kindly contact KRA for help.

Will the Old Driving License still be used?

Yes, The old driving license will still be in use until 80% of the drivers have acquired the Smart Driving License.

For those asking in the comment section, here is how to download an interim driving license.

Lastly, do you have any question about this post or something else? We are responding. Ask us a question or register to join a community of 235k+ members that receive latest education news.

Ask us any Question OR Register to get latest education news

Share On: Twitter Facebook Whatsapp LinkedIn Pinterest

NTSA TIMS Registration procedure: NTSA Kenya Ecitizen, Sacco Portal, PSV, Inspection

How to get NTSA Interim Driving License

Kindly Go to my WEBSITE chapchap-market.com

FACEBOOK PAGE https://m.facebook.com/chapchapmarket/

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For my stock list

TIMS NTSA Provisional Driving Licenses (PDL) Application Guide

Category: How to

Reader Interactions

Comments

EASY! How to Get NTSA Smart Driving License in Kenya (Apply on TIMS portal)

Henry Barasa

July 9, 2022 at 2:07 pm

Hi my licence is ABCEI MEANS AM ALLOWED TO DRIVE WHICH VEHICLE

Wambui

May 6, 2022 at 2:57 pm

Hi, i have the old driving license and i want the smart dl , what’s the procedure

Kenyayote Support

May 6, 2022 at 5:52 pm

Login to the NTSA TIMS portal, if your DL details have been correctly migrated to the TIMS portal then apply for smart DL.

Ezra Nyaigoti

August 22, 2022 at 12:45 pm

How much is the smart DL

Samwel Mbugua Kimani

October 21, 2021 at 1:53 pm

My Driving License has not come out and those who applied after me have received theirs I applied on June 9 at kibra

Ace

October 20, 2021 at 2:59 pm

just relog into your tims account and reschedule….its fast easy and straight forward

EASY! How to Get NTSA Smart Driving License in Kenya (Apply on TIMS portal)

Andrew

August 10, 2021 at 9:48 am

What should you do if you want to renew a PDL?

Kenyayote Support

August 12, 2021 at 5:12 pm

We have responded to a similar question here: https://kenyayote.com/ask/5859/how-do-i-renew-my-pdl-via-ntsa-tims?show=5859#q5859

Blue

July 14, 2021 at 11:19 pm

Hey, how do I reschedule a booking I missed?

Peter Kinoti

June 23, 2021 at 2:37 pm

What if the phone number that are appearing on my account not mine and the code that are being sent to me I can’t see it

EASY! How to Get NTSA Smart Driving License in Kenya (Apply on TIMS portal)

Kenyayote Support

June 24, 2021 at 4:45 pm

You have change to the phone number to receive the code

Gavin Oluoch

February 24, 2021 at 6:19 pm

if i lost my older booklet dl,can iapply direct for smart dl,without paying for the renewals fee

BENTAH NASIMIYU

February 16, 2021 at 10:54 am

MY INTERIM LICENCE

Daneil

February 10, 2021 at 11:16 pm

I have34 years as a driver I should go for driving chool again?

John Owino Omware

January 8, 2021 at 10:45 pm

Nilifanya driving last year but one na sijaaply smart card ..nauliza ka naeza apply now?

Tulsi

December 8, 2020 at 8:28 pm

How to apply for interim driving licence through Tims

Victor

November 27, 2021 at 8:42 am

Im asking the same but I think interim aiko nower days nikama unaapply dl direct ama

EASY! How to Get NTSA Smart Driving License in Kenya (Apply on TIMS portal)

Jacinta Ndinda Muindi

October 10, 2020 at 11:17 am

Can book for my DL again

Coz I missed the appointment date?

Ace

October 20, 2021 at 3:00 pm

Yes you can

Felix

September 20, 2020 at 10:50 am

Kenyayote Support

September 23, 2020 at 7:38 am

Which error are you getting?

Marko Kyende Josiah

October 18, 2020 at 11:06 pm

Is my driving license ready

Oluoch David

September 4, 2020 at 3:39 pm

How can I obtain driving license for a motorbike

Joash Randa

April 25, 2020 at 12:21 am

I have already registered tims acount what next?

Geoffrey Nyambane Paul

December 3, 2019 at 10:56 pm

If i took B1,B2 and C1 ,can they reflect on my one smart DL?

Ace

October 20, 2021 at 3:08 pm

Yes,the new smart DL features the different classes….they’ll be integrated as per the classes. Eg A,B….

Joseph

October 20, 2019 at 7:07 pm

naeza book smart card driving license kwa cyber cafe

Elvis Nyakang’i

October 22, 2019 at 9:05 am

Yes, the most important thing is you remember you TIMS login details.

Benson Mwangi Mwaniki

September 30, 2019 at 6:48 pm

driving licence

Ace

October 20, 2021 at 3:06 pm

What about the driving licence?

Ammon

August 10, 2019 at 11:26 am

Kufungua TIMS account noma!!!!!saidieni bana

Moses

July 9, 2019 at 5:55 pm

I accidentally wrote Kakamega as my DTU instead of Nairobi.

How can you help to change it

Ace

October 20, 2021 at 3:04 pm

As long as you havent applied for the interim that can be changed

Ima

May 21, 2019 at 10:36 am

Is it a must you apply for an Interim license first? Can you just apply for the Smart DL direct from passing your driving test?

Ace

October 20, 2021 at 3:03 pm

Yes its a must, the system is set in such a way that the step cannot be skipped

Evans Odhiambo Okoto

April 8, 2019 at 5:14 pm

my interim licence please

Collins Kipkosgei

March 21, 2019 at 7:46 pm

mbona Tims account imekataa kufunguka n test nilipita

Ace

October 20, 2021 at 3:02 pm

Reconfirm your password, username and ensure the code you are also getting is correctly entered