1Mail in a signed policy cancellation form.In the U.S., some states require a signed document in order to cancel car insurance, and it’s often the simplest method regardless. You can find pre-made forms online that you can fill in (for instance, https://www.insurance.com/imagesvr_ce/4172/Cancellation%20form.pdf) and mail out. Or, you can draw up a quick form letter that provides the following information:
Your name, address, and phone number
Your Progressive policy number, and the date and time (e.g., 12:01 am) at which you want it to end
The insurer’s name, policy number, and start date/time for your new policy
Your dated signature
Mail it to: The Progressive Corporation, 6300 Wilson Mills Rd., Mayfield Village, Ohio 44143.
Mail it out at least 1 week (or, if possible, 2-3 weeks) before your intended cancellation date.
2Call 888-416-2003 to cancel by phone instead. Make sure you have your Progressive policy number, as well as the information for your replacement policy. Depending upon where you live, you may be able to complete the process over the phone, or you may still need to sign and return a cancellation document.[5]
The Progressive agent may try to convince you to stay with them, possibly by offering a discount. But, if you repeat something like “I’m sorry, but I’ve already made my final decision and have lined up a replacement policy” once or twice, they’ll relent.
3Log in to your Progressive account and cancel online. You may or may not be able to cancel your policy this way — once again, it depends largely on the laws where you live. Log in at https://www.progressive.com/ and see what your options are, but don’t be surprised if you need to make a call and/or send in a signed form in order to cancel your policy.
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